TERMS & CONDITIONS for AHMEDIA – A LEGENDARY RESTAURANT

Reservations & Bookings: Reservations for dine-in or special events must be confirmed in advance. Requests are subject to availability and management discretion.

Menu & Pricing: Menu items and prices may change without notice due to seasonal availability or market conditions. Minor differences may exist between online and in-store offerings.

Takeaway & Delivery Advisory: For the best taste and freshness, takeaway and delivery orders should be consumed promptly. AHMEDIA is not responsible for quality issues resulting from delayed consumption or improper storage after pickup/delivery.

Allergen & Dietary Information: Products may contain allergens such as nuts, dairy, wheat, soy, or sesame. Despite strict hygiene measures, cross-contamination may occur. Guests with dietary restrictions should consult staff before placing an order.

Cancellations & Modifications: - Dine-in or takeaway reservations can be modified or canceled at least 24 hours in advance.
- Custom orders (cakes, catering, or event packages) must be canceled at least 48 hours in advance for a partial refund.

Refunds & Compensation: Refunds are generally not provided for perishable food items. Exceptions may be made at management discretion for proven quality issues.

Conduct & Liability: AHMEDIA reserves the right to refuse service to any guest violating restaurant rules. Management is not responsible for personal property loss or injury on premises.

Product Images & Promotions: Images of food items are representative and may vary slightly in appearance. Promotions and offers are valid only as explicitly stated and cannot be combined unless specified.

These Terms & Conditions may be updated periodically. The latest version will always be effective, and final interpretation rests with AHMEDIA – A LEGENDARY RESTAURANT.

Privacy Policy – Ahmedia Restaurants
Last updated: 03/10/2025

1. Introduction We at Ahmedia Restaurants operate the Ahmedia Restaurants website and mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect 2.1 Personal Information: Phone Number (required), Name (optional), Email Address (optional), Profile Picture (optional).
2.2 Location Information: Current Location, Delivery Addresses, Location History.
2.3 Order & Payment Information: Order History, Payment Information (via third-party providers), Preferences.
2.4 Device & Usage Information: Device ID, Device Type, App Version, Usage Analytics.
2.5 Website Browsing Information: IP Address, Browser Information, Cookies, Contact Form Submissions.
2.6 Communication Data: Customer Support messages, Notifications (with consent).

3. How We Use Your Information We at Ahmedia Restaurants use your information to provide and manage restaurant ordering and delivery services, authenticate and maintain user accounts, process payments securely, send confirmations, updates and promotional messages (with consent), improve app and website functionality, ensure security, and comply with legal obligations.

4. Third-Party Services We use trusted third-party providers including Firebase (authentication, messaging, analytics), Google Maps & Play Services (location and updates), Razorpay (secure payment processing), Cloud Storage (app data and preferences), and Google Analytics (website analytics).

5. Data Security We at Ahmedia Restaurants implement technical and organizational measures to protect your personal information, including SSL encryption, secure server storage, restricted access, regular security audits, and no storage of full payment information on our servers.

6. Data Sharing We at Ahmedia Restaurants do not sell your personal information. Your data may only be shared with Restaurants and Delivery Partners for order fulfillment, Legal Authorities when required by law, or during Business Transfers (mergers, acquisitions, restructuring).

7. Your Rights You have the right to access and request a copy of your personal data, update or correct your information, delete your account, manage notification and marketing preferences, control location services, and withdraw consent for data processing.

8. Data Retention We retain your personal data while your account is active, for legitimate business purposes, or as required by law. You may request deletion of your data at any time.

9. Children's Privacy Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. International Users If you are using our services outside India, please note that your information may be transferred to and processed in India, where our servers are located.

11. Updates to This Policy We at Ahmedia Restaurants may update this Privacy Policy periodically. Changes will be communicated through app notifications, email (if provided), or an updated policy posted on our website.

12. Contact Information Email: ahmedia.app75@gmail.com
Address: 3/7, C.N. Annadurai Rd, Near Bus Stop, Vaniyambadi, Vellore District, Tamil Nadu – 635751, India

13. Consent By using the Ahmedia Restaurants website or mobile application, you consent to the collection and use of your information as described in this Privacy Policy.